Policies
The policies that guide how AVA Orthopaedics delivers safe, transparent, and patient-centred care.
Client Rights
Your rights as a client of AVA Orthopaedics, including respect, privacy, and informed decision-making.
View PDFClient Access to Their Information
How you can request, review, and amend the personal and clinical information we hold about you.
View PDFClient Information Management
How we collect, store, secure, and manage client information across the AVA Orthopaedics service.
View PDFData Breach Notification
Our process for identifying, containing, and notifying clients in the event of a data breach.
View PDFFinancial Consent
Transparent fees, billing, and informed financial consent before treatment begins.
View PDFMedication Prescribing
Our approach to safe, evidence-based prescribing within the scope of telehealth orthopaedic care.
View PDFTelehealth Scope of Service & AI Scribe
Scope of our virtual orthopaedic service and how AI scribe technology is used to support documentation.
View PDFHave a question about any of our policies? Contact our team.